by Jaime Rodriguez, RDPFS Intern
As Memorial Day approaches, the United States Department of Veterans Affairs (VA) is recruiting veterans for usability studies concerning its websites, mobile applications, and other digital tools in order to make exploring, applying for, managing, and tracking VA benefits easier. VA teams seek feedback from veterans, transitioning service members, families and/or caregivers regarding improvements made to its platforms to gauge ease of use and relevance. Most of the studies are online and it’s easy to sign up and participate. Studies typically conclude in an hour or less and are scheduled during business hours in the Eastern time zone. Some studies may require specific eligibility criteria. If you are interested in participating, you may register and fill out the eligibility questionnaire, here. Participants will receive a $5 Amazon coupon code as a thank you gift. If you are eligible for the study, you will be invited, via email, to studies that match your characteristics. Those who complete studies will receive compensation for their time. For more information, please read the Veteran Usability website page entitled “We are recruiting for user experience studies with the VA.”.